your digital transformation consultant.
Guiding you to find and embed the right systems to keep your people, processes and purpose aligned as the organisation grows.
Cut through the complexity – get the right digital systems to save time, make better decisions, and build impact.
It could be a CRM, email marketing, or volunteer management system. It could also mean the way your systems connect to each other.
There’s so much out there! The language can be confusing, the pricing complicated, and the stakes are high…
Digital transformation doesn’t have to be overwhelming. With the right guidance, you can simplify your systems, work more efficiently, and focus on what really matters – delivering impact.
I’ll help you cut through the complexity, choose the right tools, and implement them with minimal disruption. Whether you need a small fix or a complete overhaul, I’ll make sure you get practical, achievable results.
Acting as your trusted, expert and impartial advisor, I help impact businesses and charities to figure out what they actually need, what systems are out there and how to get them sorted.
Stop relying on fragile spreadsheets and numerous different sources of information.
Structured approach
- We’ll start by mapping out your existing systems, challenges and goals to identify what’s working and what’s not.
- We’ll cut through the complexity, choosing digital systems that fit your organisation’s needs and budget.
- We’ll create a clear, practical roadmap to implement changes with minimal disruption.
- I’ll provide hands-on guidance, ensuring your staff can confidently use new systems and processes.
- We’ll track progress, gather feedback, and make adjustments to ensure long-term success.
Benefit-led
- Save Time & Reduce Admin: Automate tasks and simplify processes so your team can focus on driving impact.
- Improve Stakeholder Engagement: Strengthen relationships with donors, beneficiaries, and partners using better data and communication tools.
- Make Smarter Decisions: Get clear insights into your operations, funding, and results through integrated systems.
- Enhance Collaboration: Empower teams to work effectively from anywhere with cloud-based solutions.
- Stay Future-Ready: Adopt scalable, cost-effective technology that supports growth and adapts to changing needs.
Which organisations have I helped?
Oxford-based charity Aspire invited me to support their new employee volunteering project Team Oxford.
I helped them create processes to find companies with employees who wanted to volunteer, to find charities that were looking for volunteers, and to match them up.
We set up a system that includes Capsule CRM connected to an enquiry form on the website and Active Campaign for email marketing.
Today I provide ongoing support and coaching, helping key members of staff to be organised, polish their processes, think commercially, and get more done.
BDSIP wanted to move away from using a system of spreadsheets, so they could better serve existing customers (schools) and be more organised about reaching new ones.
I helped them define what they needed and then did a detailed review of the commercial systems that could do what they wanted.
They chose Capsule CRM. I then helped them identify a technical partner to support the implementation, for which I’m currently providing project management top-cover.
"Ned’s recent work on our website and CRM system has helped provide a strong base from which we can start to implement our new strategic plan and achieve our business growth targets."
Mike Ormerod, Head of Central Services, BDSIP Ltd.
"Aspire engaged with Ned to help ensure our 'Team Oxford' project was able to engage with its audiences via digital platforms. His contribution has been exceptional"
Paul Roberts, Chief Executive Officer, Aspire
"Everyone needs a Ned Wells! His support has been absolutely invaluable; his knowledge and skills in digital media, communications and CRM systems have helped us shape and form solid foundations for a project that began with very little in place."
Hannah Mackie, Volunteering and EDI Manager, Aspire Oxfordshire