your digital transformation consultant.
Helping you identify and implement the right systems to better serve your beneficiaries, clients, volunteers and new partnerships.
Are you struggling to identify, commission and get the most out of your digital systems?
It could be a CRM, email marketing, or volunteer management system. It could also mean the way your systems connect to each other.
There’s so much out there! The language can be confusing, the pricing complicated, and the stakes are high…
Acting as your trusted, expert and impartial advisor, I help impact businesses and charities to figure out what they actually need, what systems are out there and how to get it sorted.
Acting as your trusted, expert and impartial advisor, I help impact businesses and charities to figure out what they actually need, what systems are out there and how to get it sorted.
Stop relying on fragile spreadsheets and numerous different sources of information.
Which organisations have I helped?
Oxford-based charity Aspire invited me to support their new employee volunteering project Team Oxford.
I helped them create processes to find companies with employees who wanted to volunteer, to find charities that were looking for volunteers, and to match them up.
We set up a system that includes Capsule CRM connected to an enquiry form on the website and Active Campaign for email marketing.
Today I provide ongoing support and coaching, helping key members of staff to be organised, polish their processes, think commercially, and get more done.
BDSIP wanted to move away from using a system of spreadsheets, so they could better serve existing customers (schools) and be more organised about reaching new ones.
I helped them define what they needed and then did a detailed review of the commercial systems that could do what they wanted.
They chose Capsule CRM. I then helped them identify a technical partner to support the implementation, for which I’m currently providing project management top-cover.
"Ned’s recent work on our website and CRM system has helped provide a strong base from which we can start to implement our new strategic plan and achieve our business growth targets."
Mike Ormerod, Head of Central Services, BDSIP Ltd.
"Aspire engaged with Ned to help ensure our 'Team Oxford' project was able to engage with its audiences via digital platforms. His contribution has been exceptional"
Paul Roberts, Chief Executive Officer, Aspire
"Everyone needs a Ned Wells! His support has been absolutely invaluable; his knowledge and skills in digital media, communications and CRM systems have helped us shape and form solid foundations for a project that began with very little in place."
Hannah Mackie, Volunteering and EDI Manager, Aspire Oxfordshire